Bring order to every drive.

Orders are generally processed within 1–3 business days before dispatch.

Estimated transportation time is normally 3–7 business days after dispatch.

Carrier operations, destination, customs procedures where applicable, public holidays, weather, local delivery conditions, and other circumstances outside reasonable operational control may affect delivery.

Once an order has shipped and tracking information becomes available, shipment information will normally be provided through the applicable shipping notification.

Tracking updates may require additional time to appear after the carrier receives the shipment.

Shipping costs, if any, are shown at checkout before the order is submitted.

Eligible products may be returned within 30 calendar days after delivery.

For preference-based returns, customers are generally responsible for return shipping costs.

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, Lunverase™ will provide an appropriate return, replacement, or refund solution without requiring the customer to bear costs resulting from our error.

Approved refunds are normally completed within 7–10 business days following the applicable return inspection or refund approval.

Customer-service and after-sales requests are normally reviewed and handled within 3 business days.

Cancellation requests should be submitted as soon as possible before the order is dispatched.

Cancellation cannot be guaranteed after fulfillment or shipment has begun. If an order has already been dispatched, the applicable Return & Refund Policy will apply.

Lunverase™ does not charge a separate cancellation fee for an eligible cancellation accepted before dispatch.